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ServeNest gives UK restaurants, takeaways, cafés and dessert shops their own ordering website, plus one dashboard for orders, table bookings, menus, payments and staff.

Yes. You choose your ServeNest address, for example my-restaurant.servenest.co.uk. Customers order delivery, collection or at the table there, straight from you.

Yes. Every shop gets a ServeNest address such as my-restaurant.servenest.co.uk, and you can connect your own domain as well. We'll help if you get stuck.

Ask for a quote and tell us about your restaurant. We set up your menu for free, then you add your opening times, delivery and collection settings and card payments, and share your link with customers. Your first 14 days are a free trial.

Yes, for free. Send us your menu and we'll add your dishes, prices and options. You can change anything yourself afterwards.

Nothing special. ServeNest runs in the web browser on any tablet, phone or computer. Order alerts ring on the devices you choose, and you can print 80mm kitchen tickets on a receipt printer your tablet or computer can print to.

Yes. ServeNest works alongside them. Keep the apps if you want to, and send your regular customers to your own website, where you pay no commission.

£89 a month or £890 a year for one location, with no VAT to add, no setup fee and no commission on orders. The first 14 days are a free trial.

No. You pay a monthly or yearly subscription and keep the whole order. Card payments go through your own Stripe account, so Stripe's standard card fees apply.

The price is per location: £89 a month or £890 a year for each one, with no VAT to add. If you run several, ask us about a group price.

No long contract and no setup fees. The first 14 days are a free trial. After that you pay monthly or yearly and can cancel any time: your plan runs to the end of the period you've paid for.

Card payments go straight into your own Stripe account, and Stripe pays them out to your bank on your payout schedule. ServeNest never holds your money.

Yes, if you switch it on. Customers can pay cash on delivery or collection, and dine-in guests can pay at the table.

By card, monthly or yearly, in pounds. Your plan, the card it's paid with and your invoices are under Manage, then Billing, in your dashboard.

At your shop's address with /admin on the end, for example my-restaurant.servenest.co.uk/admin. It's the link in the email we sent when your shop was approved, and staff get theirs in their invite. Forgotten your password? Use "Forgot password?" on the sign-in page.

Go to Manage, then Staff, and add each person. We email them an invite to set their own password, or you can set one for them. Staff can take orders, walk-ins and bookings; settings, refunds and billing stay with the owner.

New orders and booking requests ring and pop up on every device that has Notifications switched on in the top bar. They stay there until someone accepts or rejects them.

Yes. Switch on Print tickets in the top bar of the device that prints to your 80mm receipt printer. A ticket prints when you accept an order, and walk-in orders print straight away.

Yes. Open Kitchen Screen on a tablet in the kitchen. It shows accepted orders as they move to preparing and ready, and updates by itself.

On a busy night, use Busy, Very Busy or Pause Orders on the Orders page to give customers longer times or stop new online orders for a while. For a holiday, add the date under Manage, then Locations, then Closed days.

You mark the 14 allergens on each dish and customers see them on your menu. At checkout, customers can tell you about an allergy, and it stands out on the order and the kitchen ticket.

Owners refund card orders from the Orders page, under History: the money goes back to the customer's card through Stripe. Staff can't give money back.

Yes, any time and with no penalties. Your plan runs to the end of the period you've paid for. After that your shop has 7 days to finish its open orders and bookings, then goes offline. Your menus and order history are kept for 6 months after that, so you can start again, or ask us to delete them sooner.

We follow UK GDPR and the Data Protection Act 2018. Everything is sent over encrypted connections (HTTPS), card details are handled by Stripe and never reach our servers, and you own your data.