ServeNest | Online Ordering Website for Restaurants & Takeaways

Benefits

Why Restaurants Go Direct

Your own ordering website changes who keeps the money, the customer and the brand.

Keep the Whole Order

No commission on any order. You pay one monthly price, however busy you get.

Your Customers, Your Brand

Customers order from your own website, join your newsletter and collect your rewards, not a marketplace's.

Paid Straight to You

Card payments land in your own Stripe account, and Stripe pays them out to your bank.

Up and Running Fast

We set up your menu for free. Then share your link and QR codes and start taking orders.

Features

Everything You Need to Run Your Business

One dashboard for your branded ordering website, menus, live orders, QR table ordering, payments, delivery settings and customer updates.

Take orders

Every way your customers order, in one place.

Your own ordering website Delivery and collection orders on your ServeNest address or your own domain.
QR table ordering Guests scan the code on their table and order from their phone. Each order arrives linked to its table.
Order ahead Customers choose as soon as possible or a later time within your opening hours.
Counter and phone orders Staff take walk-in and phone orders on the same screen as online ones.
Table bookings Accept booking requests, seat walk-ins and let guests cancel online.
Cash or card Card payments go straight to your own Stripe account. Customers can also pay cash on delivery or collection, or at the table.

Run the kitchen

Hear every order and keep service moving.

Order alerts that ring New orders and booking requests pop up and keep ringing until someone deals with them.
Kitchen tickets Print an 80mm ticket when you accept an order, from the tablet or computer you choose.
Kitchen screen A full-screen board of accepted, preparing and ready orders that rings for new ones and stays awake.
Live order board Move each order on to ready or out for delivery, with a warning when one is due or running late.
Busy mode Add extra time to orders or pause online ordering. It can switch on by itself when orders pile up.
Change dine-in orders Add or remove items, or move the table, while an order is still open.

Menu and customers

Keep the menu right and bring customers back.

Menus with options Sizes, extras, meal deals, Half & Half and build-your-own pizza, all from the dashboard.
Allergens on every dish Show the 14 allergens on your menu. Customers can tell you about an allergy at checkout.
Offers and promotions Put a dish on offer, run automatic discounts or send coupon codes.
Rewards and reviews Reward repeat customers, send review links after completed orders and show your star rating and approved reviews on your shop.
Email campaigns Send offers to newsletter subscribers and see what was delivered.
Sales reports Sales, popular items, order types and busy periods.
Staff logins Invite staff by email. Only owners can change settings, billing and refunds.
More than one location Each location has its own menu, opening hours, delivery area and order settings.

How It Works

How your direct ordering website goes live

Set up your food business online with no technical knowledge required.

1

Tell us what you need

Request a quote and tell us about your restaurant or takeaway. We'll recommend the right setup for how you take orders.

2

Set up your shop

Pick your ServeNest address, like my-restaurant.servenest.co.uk, and send us your menu. We set it up for free, then you add your opening times, delivery areas and payments. Your first 14 days are free.

3

Share your link and take orders

Share your ordering link or QR codes and start receiving delivery, collection and table orders directly from customers.

Get a Quote →

Tell us what you need and we'll recommend the right setup.

Simple Pricing

One clear plan for direct online ordering

Everything included for £89/month per location. No VAT to add, no setup fees, no commission on orders, and we'll set up your menu for free.

14 days free

£89 /month

No VAT to add. Card payments go straight to your own Stripe account, and Stripe's card fees apply.

14-day free trial included
No commission on orders
Free menu setup: we add it for you
Unlimited orders and menu items
Ordering website and QR table ordering
Order alerts, printed tickets, kitchen screen
ServeNest address or your own domain
UK-based support

Get a Quote

No setup fee • No long contract • Cancel any time

The price is per location. Running more than one, or a small, quiet restaurant? Ask us for a custom quote.

FAQ

Questions Restaurants Ask

Can't see your question? See all our answers or message us on WhatsApp.

Does ServeNest take a cut of my orders?

No. You pay a monthly or yearly subscription and keep the whole order. Card payments go through your own Stripe account, so Stripe's standard card fees apply.

When do I get paid for card orders?

Card payments go straight into your own Stripe account, and Stripe pays them out to your bank on your payout schedule. ServeNest never holds your money.

Can customers pay cash?

Yes, if you switch it on. Customers can pay cash on delivery or collection, and dine-in guests can pay at the table.

What equipment do I need?

Nothing special. ServeNest runs in the web browser on any tablet, phone or computer. Order alerts ring on the devices you choose, and you can print 80mm kitchen tickets on a receipt printer your tablet or computer can print to.

Can I use my own domain?

Yes. Every shop gets a ServeNest address such as my-restaurant.servenest.co.uk, and you can connect your own domain as well. We'll help if you get stuck.

Can I keep using Just Eat, Deliveroo or Uber Eats?

Yes. ServeNest works alongside them. Keep the apps if you want to, and send your regular customers to your own website, where you pay no commission.

How do you handle allergens?

You mark the 14 allergens on each dish and customers see them on your menu. At checkout, customers can tell you about an allergy, and it stands out on the order and the kitchen ticket.

Will you set up my menu?

Yes, for free. Send us your menu and we'll add your dishes, prices and options. You can change anything yourself afterwards.

How much is it for more than one location?

The price is per location: £89 a month or £890 a year for each one, with no VAT to add. If you run several, ask us about a group price.

Is there a contract?

No long contract and no setup fees. The first 14 days are a free trial. After that you pay monthly or yearly and can cancel any time: your plan runs to the end of the period you've paid for.

Ready to take direct orders from your own website?

Tell us about your restaurant or takeaway and we'll recommend the right setup. No commission on orders, and we set up your menu for free.